Terms and Conditions
Welcome to Roxsbroh! These Terms and Conditions outline the rules and regulations for the use of our website, located at **Roxsbroh.com**.
By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Roxsbroh.com if you do not agree to all of the terms and conditions stated on this page.
1. General
1.1. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
1.2. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional policies referenced herein and/or available by hyperlink.
2. Products and Services
2.1. Roxsbroh sells fashion apparel and accessories through its website. Product descriptions, images, pricing, and availability are subject to change without notice.
2.2. We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
2.3. All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
3. Orders and Payment
3.1. By placing an order with us, you are offering to purchase a product subject to these terms and conditions.
3.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
3.3. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time.
3.4. Payment must be made in full at the time of purchase. We accept [mention accepted payment methods, e.g., credit cards, PayPal, etc.].
4. Shipping and Delivery
4.1. We offer worldwide shipping. Shipping fees and delivery times vary depending on your location and shipping method chosen at checkout.
4.2. We are not responsible for delays caused by shipping carriers or customs clearance. All shipping times are estimates and are not guaranteed.
4.3. You are responsible for ensuring that your delivery details are correct. Roxsbroh will not be held responsible for incorrect delivery addresses provided by the customer.
5. Returns and Exchanges
5.1. We accept returns and exchanges on most items within 7 days of delivery. Items must be unused, in their original packaging, and in the same condition that you received them.
5.2. To initiate a return or exchange, please contact us at <a href="maito:support@Roxsbroh.com">SUPPORT@ROXSBROH.COM</a> . You will be responsible for covering the return shipping costs unless the item is defective or incorrect.
6. Intellectual Property
6.1. All content on this website, including but not limited to text, images, logos, and designs, is the property of Roxsbroh and is protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or otherwise exploit any part of the site without our express written permission.
7. Limitation of Liability
7.1. Roxsbroh will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
7.2. In no event shall Roxsbroh’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this site or purchasing products from us.
8. Governing Law
8.1. These terms and conditions are governed by and construed in accordance with the laws of [insert country or state], and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [insert country or state].
9. Changes to Terms and Conditions
9.1. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to check this page periodically for updates.
Exchange/Return of Products:
You may request an exchange or return if:
- The product does not fit.
- Both the product and its shipping package are damaged.
- The product is defective.
- Parts of the product or accessories are missing ( Free Gifts & Freebies not included ).
Conditions Required for Return:
- The product has not been used, cleaned, or tampered with by the customer.
- The brand tags, original packaging materials, and any accompanying accessories are in their original condition, unaffected by damage, alteration, or disposal by the customer.
- The product remains unmodified, excluding any defects attributable to the vendor.
- The return is initiated based on the purchase order, and the product is verified to match our records.
- There are no unpleasant odors, perfumes, stains, dents, scratches, tears, or damages to the product.
- If purchased as a set, all items must be returned as a complete assembly.
- The returned products must be in an unused, undamaged, unwashed, and marketable condition.
- We confirm that the product has not suffered any defects or becomes unusable.
- A valid receipt or proof of purchase must be provided.
In which conditions you can't Return the t-shirt ? or consider a t-shirt as a damaged product ?
- If there is any stain on the T-shirt which will go away after washing.
- If there is any minimal stain or other minimal color ink marks at the puff print.
- In case the t-shirt has been worn or washed.
- If the tags, labels or security seals have been removed or tampered with.
- If there are any visible signs of damage or alteration.
- If the return policy specifies that t-shirts are non-refundable or final sale.
- If the t-shirt was purchased as part of a clearance or discounted promotion.
- If the Free Gifts is missing or damaged in the box you not able to claim the exchange or refund for the product. It's subject of availablity.
We reserve the right to reject the exchange/return request for a product if it does not satisfy the aforementioned conditions.
Customer Support:
Any queries or concerns relating to the return and cancellation may be directed by you to our customer support team who can be contacted at: SUPPORT@ROXSBROH.COM.